Refund policy

Returns and Refunds

All artwork, prints, cards, stickers, and commissioned pieces sold by Made by Molly Taylor are final sale. We don’t accept returns or exchanges for change of mind.

Please inspect your order when it arrives. If it is damaged in transit, defective, or you receive the wrong item, contact us within 7 days of delivery. Include your order number and clear photographs of the item and packaging so we can assess the issue.

If your claim is approved, we’ll arrange an appropriate replacement or refund. Please don’t send an item back without contacting us first.

Approved refunds are returned to the original payment method. Your bank or card provider may require additional time to process the refund.

To report an issue, use the contact form on our About Me page.